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Staff access & permissions (Administrator setup)

This page explains how staff access is controlled.

Staff roles

Staff users can have roles (for example: administrator, manager, operator, viewer). Roles can be used to: - restrict workflow transitions (optional), - support escalation routing (optional).

Category restrictions (who can work on what)

You can restrict which categories a staff user can see/work on.

How it behaves: - If a staff user has no restrictions set, they can work on all categories. - If restrictions are set, they will only see occurrences in those categories.

Behind the scenes (grounded in code)

  • Staff profile: apps/municipalities/models.py → MunicipalityUser
  • Restriction field: MunicipalityUser.allowed_occurrence_types
  • API filtering: StaffOccurrenceFilterMixin used in occurrence viewsets (apps/occurrences/views.py)